Brandkraal

The Problem

Brandkraal, a fast-growing digital marketing agency in Dallas, TX, was on the rise—securing clients at an impressive rate within their first six months. However, this rapid growth exposed a critical flaw: their internal systems couldn’t keep up. Sales processes were inconsistent, service delivery became chaotic, and client satisfaction plummeted. The cracks in their operational foundation led to frustrated clients and a retention rate that threatened their long-term success.

The Solution

We stepped in and engineered a complete systems overhaul inside their GoHighLevel agency platform. We streamlined Brandkraal’s sales pipeline, automated critical client onboarding touchpoints, and restructured their service delivery workflows. This transformation eliminated operational bottlenecks, reduced errors, and restored confidence in their client experience. The result? A 50% increase in client retention—turning Brandkraal’s growing pains into a scalable foundation for lasting success.